CAREERS AT JOURNEY
At Journey Payroll & HR, we are all about people. Both the people we serve, and the people we work with.
This passion for people drives our family culture.
We value relationships, and it shows in everything from our industry-leading client retention rate of over 98%, to the teamwork that sets our standard. All these ingredients mix together to create a culture of people who truly care about each other and those we serve.
What We Strive For
We put clients first because we know our most important asset is you. Journey makes all of our decisions with our clients at the forefront of our mind. We’d rather be seen as one of the best customer service companies that happens to run payroll better than anyone, instead of a payroll company that dabbles in customer service.
And, we intentionally pursue innovation regularly and invest in technology—whether our own proprietary technology, or a partner’s offering. Journey aims to provide the absolute best technology solutions for clients paired with the absolute best customer service.
Whether it’s new services, technology, or discounts, it’s all based on the client’s needs.
We humanize payroll and HR for the workplace—bringing a more human element to the payroll industry.
Our future’s been paved by each individual on our team. Producing an environment where people love to work, think, and care creates the foundation for our second goal — providing businesses with the best service. We believe you won’t become one of the best payroll service providers unless you first focus on your team members. #workfamily
▪ Ethical Business Practices ▪ Heart ▪ Innovation ▪ Honesty
▪ Believing Everyone is the Favorite ▪ Taking the Extra Step
Every member of the Journey Family knows they’re expected to do the following from Day 1:
Never Stop Learning
Being an expert in your role requires a desire to always keep growing.
Create Results, Not Excuses
We’re all human and make mistakes. Let’s learn and move on.
React As If It Was You
Be responsible and compassionate as if it was your resources or family involved.
Make others aware of needed improvements or issues that should be resolved.
Check Ego at the Door
Because we are a work family, we must always be respectful, honest, and dependable.
Waiting is a time and reputation killer, so anticipate issues and follow up with clients and each other.
Yes, working hard and smart helps contribute to success, but to truly succeed at Journey requires the elements of fun and good humor.
We offer our staff things like: Competitive salaries, Unlimited PTO, 100% Paid insurance, 401k + Matching, Bonuses, Flexible schedules, and much more…but that’s not our “it” factor—any company can do these things. What makes us different is the genuine care each person has for one another, and that our leadership has for every soul on our team.